Security

Staying safe on Transfrd

Your safety matters. Use the tips below to protect your account and avoid scams when transferring or swapping tickets and bookings.

Account security

  • Use a strong, unique password and never share it.
  • Be cautious of unexpected emails or messages asking you to “verify” your login.
  • Only sign in on official Transfrd pages and double-check the URL.

Avoiding scams

Never feel pressured to move the conversation off-platform. If something feels off, stop and check our scam guidance.

Read: Beware of scams

If you spot a security issue

If you believe your account has been compromised or you’ve found a security vulnerability, contact us straight away at hello@transfrd.com. Please include what happened, when it happened, and any screenshots.