Quick answers to common questions.
Transfrd helps you transfer or swap tickets and bookings you can’t use with other people, securely and fairly.
Create a listing (transfer or swap), then other users can request it. Once confirmed, you’ll follow the in-app steps to complete the handover.
We encourage fair trading and provide safety guidance for buyers and sellers. Always follow our “Beware of scams” tips and only complete exchanges through the platform.
Refunds depend on the ticket/booking provider and the terms of the original purchase. If you need help, contact us and we’ll point you to the right next step.
Email us at hello@transfrd.com and include as much detail as possible (what you were trying to do, and any screenshots).